TH77 Terms and Conditions – Complete Online Casino Platform Guide for Malaysia

01 Introduction and Acceptance of Terms

Welcome to TH77, Malaysia's trusted online casino platform. These Terms and Conditions constitute a legally binding agreement between you ("Member") and TH77 ("Platform"). By completing the registration process, logging in, or using any part of our platform — whether via website or mobile app — you automatically agree to comply with all provisions stated in this document.

We strongly encourage you to read all sections carefully. If you do not agree with any part of these terms, please discontinue use of the platform immediately and contact our support team for further assistance.

02 Member Eligibility and Age Requirement

TH77 is an exclusive platform for adults. You are only permitted to register and use our services if you meet all of the following requirements:

• Must be at least 21 years or above at the time of registration.
• Not be on any self-exclusion list or gambling ban issued by any authorised body.
• Registration only one account only — multiple accounts are strictly prohibited.
• Have full legal capacity to enter into binding agreements.
• Not register on behalf of another person or use a false identity.

TH77 reserves the right to request age verification at any time. Any account found to be in breach of these eligibility requirements will be suspended immediately and all balances may be forfeited at the platform's discretion.

03 Account Registration and Member Responsibilities

Each member is fully responsible for their own account. This includes keeping your password confidential, ensuring your profile information is accurate and up to date, and reporting any suspicious activity to our support team without delay.

During the identity verification (KYC) process, you are required to submit valid documents such as a national ID, passport, or driving licence. These documents are processed securely and are not shared with third parties without your consent, unless required by law.

• You are responsible for all transactions made from your account.
• Do not share your login credentials with anyone, including family members.
• TH77 is not liable for any losses resulting from a member's own disclosure of their password.
• Accounts inactive for 12 consecutive months are subject to a maintenance fee deducted from the balance.

04 Deposits, Withdrawals and Financial Transactions

TH77 supports a wide range of payment methods suited for users in Malaysia, including local bank transfers, popular e-wallets, and other digital payment methods. All transactions are processed through encrypted and trusted gateways.

All withdrawals require completed KYC verification. TH77 reserves the right to hold withdrawals for up to 5 business days for security review purposes in cases that require further inspection. No withdrawal fees are charged by TH77; however, your bank or e-wallet provider may apply their own charges.

05 Bonuses, Promotions and Wagering Requirements

TH77 offers a wide range of bonuses for both new and existing members, including welcome bonuses, reload bonuses, weekly cashback, and exclusive offers for VIP members. Each bonus is subject to specific wagering (rollover) requirements, which are clearly stated on the respective promotions page.

• Bonus can only be claimed once only unless stated otherwise.
• Wagering requirements must be met within the specified time period before a bonus can be converted into withdrawable funds.
• Games that contribute to wagering requirements are subject to varying contribution percentages depending on the game category.
• TH77 reserves the right to cancel any bonus suspected of being obtained through fraud or multi-account abuse.
• Promotions cannot be combined unless specifically stated in the respective promotion's terms.

06 Fair Play and Prohibited Conduct

TH77 uses a certified Random Number Generator (RNG) to ensure that the outcome of every game is fair, random, and tamper-proof. All Live Casino games are broadcast live with real dealers for an authentic and transparent experience.

The following conduct is strictly prohibited and may result in account suspension or permanent closure:

• Using automated software, bots, or scripts to play or place bets.
• Colluding with other members to cheat the system or manipulate game outcomes.
• Exploiting bugs, system errors, or technical vulnerabilities with the intent to gain unauthorised advantages.
• Identity fraud or use of unauthorised payment information.
• Any form of money laundering through the platform.

07 Responsible Gaming

TH77 is strongly committed to promoting healthy and responsible gambling practices. We provide a range of self-control tools to help members manage their gaming activity wisely:

• Deposit Limit: Set daily, weekly, or monthly limits based on your budget.
• Loss Limit: Set a maximum loss amount within a given time period.
• Temporary Self-Suspension: Suspend your account for anywhere between 24 hours and 6 months.
• Permanent Self-Exclusion: Permanently close your account if needed.
• Reality Check: Set periodic play-time reminders.

For more information, visit our Responsible Gaming page.

08 Privacy & Data Protection

Your personal information is collected and processed in accordance with TH77's Privacy Policy, which complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We use advanced data encryption to ensure all your information remains secure.

We do not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent. For full details on how we handle your data, please refer to Privacy Policy page.

09 Liability Limits and Disclaimer

TH77 is not liable for any indirect, incidental, or consequential losses arising from use of the platform, including but not limited to technical disruptions, server downtime, or internet connection failures on the member's end.

This platform is provided "as is" and TH77 makes no guarantee that the service will always be free from disruptions or errors. However, we continuously strive to maintain the highest level of platform stability for our members' satisfaction.

10 Governing Law and Dispute Resolution

These Terms and Conditions are governed by the applicable laws of the jurisdiction in which TH77 operates. Any dispute arising in connection with this platform will first be resolved through voluntary negotiation between both parties.

If a dispute cannot be resolved through negotiation within 30 days, the matter will be referred to binding arbitration in accordance with established procedures. The arbitration decision is final and binding on both parties.