Official Policy Updated: July 2026 Malaysia PDPA Compliance

TH77 Privacy Policy – Malaysia Member Personal Data Protection

Your privacy is not merely a legal obligation for us — it is a responsibility we take seriously every day. Learn how TH77 handles, stores and protects your information.

TH77's Commitment to Your Privacy

We invest in the best technology and procedures to ensure your data remains safe in TH77's care at all times.

256-bit SSL Encryption

Every piece of data transmitted between your device and TH77's servers is protected by industry-standard 256-bit SSL encryption — the same standard used by leading banking institutions.

Malaysia PDPA Compliance

The TH77 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection and processing is carried out in accordance with the established legal principles.

Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. TH77 provides a simple and transparent mechanism for you to manage your own information.

No Sale of Data to Third Parties

TH77 has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes without your explicit consent.

Secure & Protected Servers

Your data is stored in data centers equipped with multi-layered firewalls, intrusion detection systems, and automatic backups. Physical access to servers is also strictly restricted.

Internal Access Restricted

Only TH77 staff who require data access for customer service or legal compliance purposes are permitted to view your personal information, under a strict access control policy.

01 Introduction and Purpose of This Policy

TH77 ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy details what information we collect, how it is used, who it is shared with and the steps we take to protect it.

This policy applies to all users of the TH77 platform, including website visitors, registered members, and all parties who interact with any of our services via the official website or mobile app. By continuing to use our platform, you agree to the terms of this Privacy Policy.

TH77 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). Any changes to this policy will be communicated to members via in-platform notifications or official email.

02 Information We Collect

To provide a secure, seamless, and personalised service, TH77 collects several categories of information from members. Every piece of data collected has a clear purpose and is gathered only to the extent necessary.

Data Category Sample Information Purpose of Collection
Identity Information Full name, date of birth, identification card number KYC verification and legal compliance
Contact Information Email address, phone number Account communications and customer support
Financial Information Bank account number, transaction records Deposit and withdrawal processing
Technical Data IP address, device type, web browser Security, fraud prevention
Usage Data Gaming history, wagering habits Service improvement, responsible gaming

We do not collect sensitive information such as biometric data, medical records, or religious information unless specifically required by applicable law.

03 How We Use Your Information

All information we collect is used for legitimate, stated purposes. TH77 does not use your data beyond the scope agreed upon during registration or as outlined in this policy.

  • Account Management: Creating, verifying and securely maintaining member accounts.
  • Transaction Processing: Verifying and processing all deposits and withdrawals promptly and accurately.
  • Platform Security: Detecting and preventing fraud, money laundering and suspicious activities.
  • Legal Compliance: Fulfilling KYC, AML requirements and reporting obligations to relevant authorities.
  • Service Improvement: Analysing usage patterns to enhance the overall platform experience.
  • Marketing Communications: Sending promotional offers and platform updates — only to members who have consented to receive such communications.
  • Responsible Gaming: Monitoring gaming habits to identify early signs of addiction and provide appropriate support.

You may opt out of marketing communications at any time by contacting our support team or through your account settings.

04 Sharing Information with Third Parties

TH77 takes a highly cautious approach to sharing member data. We only share personal information under strictly limited circumstances and with adequate safeguards in place:

  • Payment Service Providers: Transaction details required are shared with trusted payment gateways solely to process your deposits and withdrawals.
  • Statutory Authorities: TH77 will disclose information where required by court order, applicable law, or a legitimate request from law enforcement authorities.
  • Technical Partners: IT service providers that help operate our platform are bound by strict confidentiality agreements and may only use data for specified purposes.
  • Gaming Software Providers: The minimum technical data required to ensure smooth gameplay is shared with our certified game software providers.

All third parties receiving data from TH77 are bound by legally binding data processing agreements. They are prohibited from using your data for any purpose other than those specified.

05 Use of Cookies and Tracking Technologies

TH77 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Helping us understand how visitors use the website so we can continuously improve it.
  • Functional Cookies: Saving your preferences such as language, display settings and login details for your convenience.
  • Marketing Cookies: Used to display content and offers relevant to your interests within the platform.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality.

06 Security Measures and Data Protection

TH77 implements multiple layers of technical and organisational safeguards to protect your personal data from unauthorised access, loss, or disclosure.

  • Data transmission encryption using the latest TLS 1.3 protocol.
  • Passwords are stored in hashed form using strong cryptographic algorithms — we ourselves cannot view your password.
  • Two-factor authentication (2FA) is available for an added layer of security on your account.
  • Continuous account activity monitoring to detect suspicious logins or unusual activity.
  • Regular security audits by independent third-party experts to identify and address any vulnerabilities.
  • A detailed incident response plan to address any data breaches swiftly and effectively.

Note: Your account security also depends on you. Do not share your password, use a strong password, and enable two-factor authentication for optimal protection.

07 Data Retention Period

TH77 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by applicable law. When data is no longer needed, it will be securely deleted or anonymised.

  • Active Account Data: Retained for the duration your account is active plus the period required for legal compliance.
  • Transaction Records: Retained for a minimum of 7 years in accordance with financial and tax regulatory requirements.
  • Security Log: Retained for 90 days for security incident investigation purposes if required.
  • Account Closed: Basic data is retained for the legally required period after account closure, then permanently deleted.

08 Your Rights as a Data Subject

Under Malaysia's PDPA and TH77's internal policy, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Correct inaccurate or outdated data in your account.

Right to Erasure

Request data deletion when it is no longer needed or under certain circumstances.

Right to Object

Object to the processing of your data for direct marketing purposes.

Right to Portability

Receive your data in a structured, reusable format.

Right to Restrict Processing

Request that we restrict data processing in certain situations.

To exercise any of the above rights, please contact the TH77 support team via in-platform live chat. We will process your request within 30 business days.

09 Child and Minor Protection

TH77 is a platform strictly for individuals aged 21 and above. We do not knowingly collect or store any personal information from underage individuals. Should we discover that data from a minor has been collected without our knowledge, it will be deleted immediately and the associated account will be closed.

If you have information that someone below the minimum age has registered an account on our platform, please contact our support team immediately.

10 Changes to This Privacy Policy

TH77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Members will be notified of any significant changes through:

  • In-platform notification at least 14 days before changes take effect.
  • Notification banner displayed on the home page.
  • The "Last Updated" date always displayed at the top of this document.

Continued use of the TH77 platform after changes take effect constitutes acceptance of the updated privacy terms. If you disagree with the changes, please stop using the platform and contact us to close your account.

11 Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how TH77 handles your personal data, please contact our customer service team, available 24 hours a day, 7 days a week.

You may also refer to the FAQ for answers to frequently asked questions about privacy and account security, or refer to our Terms and Conditions for a comprehensive overview of your rights and responsibilities as a TH77 member.

Privacy Email: [email protected] — We aim to respond to all privacy-related enquiries within 3 business days.

This Privacy Policy is effective from 1 July 2026 and supersedes all previous versions.

Your Data is Safe. Your Game is Secure.

Join millions of members who trust TH77 as Malaysia's safest and most trusted online casino platform. Register today and enjoy a risk-free experience.

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